Frequently asked questions
What is the return policy?
Due to the perishable nature of our products, we are unable to accept returns. However, if your package arrives damaged, you have 24 hours from delivery to submit a claim. We're here to help make it right.
Are any purchases final sale?
All sales are final due to the perishable nature of our products.
When will I get my order?
Our products are generally shipped out within 2-3 business days. We ship with UPS Ground, and orders are typically received within one week depending on where it is being shipped to. Once your order has shipped, you will receive an email with tracking information.
Are your Ice Cream Sandwiches homemade?
Our ice cream sandwiches are made locally in South Carolina. We bake our cookies from scratch and source our ice cream locally from a premium brand, ensuring every product meets our standards for quality and taste.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.